We are CareIQ Limited.

We build healthcare platforms you can rely on.

These Terms & Conditions ("Terms") apply when you use our software, either via the CareIQ desktop app or CareIQ Web ("CareIQ" or the "Service"). By accessing and using CareIQ, you agree that you and your employer will be bound by these Terms, the CareIQ Privacy Policy, and CareIQ Data Processing Agreement.

These Terms do not apply where you are employed by an organisation that has agreed separate terms with us - for example, services procured under the NHS Digital Care Services Catalogue suite of agreements or via a direct written agreement with us.

Using CareIQ

For CareIQ to support all (healthcare) professionals, everyone makes some promises about how they will use the Service.

Registering for CareIQ

By registering a CareIQ account (“Account”), you agree:

• to these terms on behalf of the (healthcare) organisation you are employed by and any other (healthcare) organisation you are acting on behalf of when using the Service (your “Organisation");
• you are authorised to give all permissions and instructions in these Terms, the Privacy Policy, and within the Service, on behalf of your Organisation; and
• you will use CareIQ in your capacity as a (healthcare) professional only and you have a valid organisation managed email account (i.e. NHSmail).

Reference to "you" and "your" in these Terms means you and your Organisation.

Using CareIQ

When accessing and using CareIQ, you agree to:

• only use your unique login credentials and not share your credentials with anyone else;
• be responsible for all actions in your account on the Service;
• ensure your account details are up to date, including the (healthcare) organisation that you are currently employed by - you can update your details by contacting [email protected];